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Checklist

Simple checklist to help conventions ensure that they have everything they need to get started with a convention.

Before opening for registration​

Discuss policy about refunds
Discuss refund policy for attendees who do not attend the convention
Discuss if the end of the pre-registration period (Or if the registration can remain open all the way up to the convention)
Discuss pre-registration discount date ranges
Update the registration flags settings. (Settings > Reg flags)
  • Verify that the convnetion is okay with having user's accounts redacted after the convention is over (The 'nukeme' setting)
Add additional addons for swag pickup for Sponsor+ registration levels. It is recommended that only a single "Swag" bag product is added, as the cashiers will have to individually mark each item as picked up.

Before first day of registration​

Go over the cashier interface.
Verify that the convention has a badge design that needs to be printed. (Settings > Badge Designer)
Verify that the printer works with the cashier station.
Verify that driver license's scanner is working.
Have a method to collect payments at the convention. ConCat does not yet have a method to directly collect payments, but orders can be mark as paid from an external 'cash' or 'card' method.
Verify that all dealers have paid for registration. (Check Attendee Statistics > Dealers)
Verify that the correct label sizes have been bought for the printer.

After the event​

Go over any outstanding refund requests.
Discuss with ConCat if a mass refund needs to be performed for attendees who did paid, but did not attend.
Discuss with ConCat if user information needs to be redacted.
Discuss with ConCat for creating a new convention for the next year.